Terms of Service

Scope. This document applies to PartyShare’s event-rental marketplace, related account and booking features, communications, vendor tools, and the DMV Events directory and submission features.

1. Acceptance and Scope

These Terms of Service (the “Terms”) are a binding agreement between you and Party Share ("PartyShare," “we,” “us,” or “our”). They govern your access to and use of partyshare.org, the PartyShare event-rental marketplace, the DMV Events by PartyShare directory, and related websites, applications, account features, booking workflows, payments, messaging, vendor tools, and services (collectively, the “Service”).

By creating an account, clicking to accept, submitting a listing or event, requesting or confirming a booking, making or receiving a payment, or otherwise using the Service, you agree to these Terms and the PartyShare Privacy Policy. If you use the Service on behalf of a business or organization, you represent that you have authority to bind it, and “you” includes that entity.

Important: These Terms contain an individual arbitration agreement and class-action waiver in Section 22. You may opt out of arbitration within 30 days by following the procedure in Section 22.8.

• Topic: Marketplace role — Key rule: PartyShare provides technology, payments, messaging, and marketplace tools. Renters contract directly with independent vendors.
• Topic: Eligibility — Key rule: Users must be at least 18 and able to enter binding contracts.
• Topic: Payments — Key rule: Payments and vendor payouts are processed through Stripe or another authorized provider. Fees are disclosed before booking or listing activity.
• Topic: Cancellations — Key rule: Listing-specific and checkout-disclosed policies apply, subject to law and any PartyShare marketplace rules.
• Topic: Risk allocation — Key rule: Vendors control and are responsible for their inventory, services, permits, insurance, safety, delivery, setup, and performance. Renters are responsible for lawful use, venue approval, care, return, and damage.
• Topic: Disputes — Key rule: The Terms include informal dispute resolution, individual arbitration, and a class-action waiver, with an opt-out procedure.

2. Definitions

Booking means a reservation, rental, service engagement, or other transaction initiated or completed through the Service.

Listing means an offer for equipment, goods, delivery, setup, labor, or other event-related products or services.

Renter means a user seeking, requesting, booking, receiving, or using a Listing, including an event organizer or customer.

Vendor means a user who publishes or fulfills a Listing or provides related delivery, setup, equipment, or services.

User Content means text, photographs, videos, reviews, messages, event submissions, documents, and other material submitted to the Service.

Transaction Terms means the Listing details, price, dates, quantity, cancellation policy, delivery or pickup terms, deposit, damage terms, waivers, and other conditions displayed or agreed for a specific Booking.

3. Eligibility and Accounts

3.1 Age and authority

You must be at least 18 years old and legally able to enter a binding contract. You may not use the Service if you are barred by law, subject to sanctions that prohibit the transaction, or previously removed from PartyShare unless we provide written permission.

3.2 Accurate information

You must provide accurate, current, and complete information and keep it updated. PartyShare may require identity, business, tax, payout, insurance, license, or other verification. You authorize us and our providers to make reasonable inquiries and verify information, subject to our Privacy Policy.

3.3 Account security

You are responsible for activity under your account and for protecting login credentials and authentication devices. You must promptly notify PartyShare of suspected unauthorized use. You may not sell, transfer, rent, or share an account except through authorized team or business-account features.

3.4 One account; dual roles

A PartyShare account may allow you to act as both a Renter and a Vendor. The obligations applicable to each role apply whenever you act in that role. PartyShare may limit duplicate, misleading, or evasive accounts.

4. PartyShare’s Marketplace Role

PartyShare operates a technology marketplace that helps users discover one another, communicate, request and confirm Bookings, process payments, and manage marketplace activity. PartyShare is not the owner, manufacturer, seller, lessor, carrier, installer, employer, agent, broker, insurer, or provider of a Vendor’s equipment or services unless a specific Listing expressly identifies PartyShare as the provider.

A confirmed Booking creates a direct contractual relationship between the Renter and Vendor. The Vendor, not PartyShare, controls and is responsible for the Listing, inventory, pricing, availability, delivery, setup, equipment condition, personnel, permits, insurance, and performance. The Renter, not PartyShare, controls and is responsible for the event, venue permissions, intended use, supervision, care, and return of rented items.

PartyShare may establish marketplace rules, collect fees, process or facilitate payments, moderate content, investigate claims, issue credits or refunds, or take enforcement action. These actions do not make PartyShare a party to the underlying rental or service contract and do not create an agency, employment, partnership, joint venture, fiduciary, franchise, or similar relationship.

5. Vendor Obligations

Each Vendor represents, warrants, and agrees that it will:

Have the legal right, authority, ownership, licenses, and permissions necessary to offer and fulfill each Listing.

Provide complete, truthful, and non-misleading descriptions, images, specifications, dimensions, capacity limits, condition, availability, prices, taxes, surcharges, delivery or pickup terms, cancellation rules, deposit and damage terms, and material restrictions.

Keep inventory, availability, pricing, and policies current and promptly correct errors or conflicts.

Provide equipment and services that are safe, clean, properly maintained, suitable for the stated use, and compliant with manufacturer instructions and applicable law.

Use qualified, trained, licensed, and appropriately supervised personnel when setup, electrical work, rigging, tenting, staging, food service, transportation, inflatables, generators, propane, or other regulated or hazardous activities are involved.

Obtain and maintain required business licenses, permits, inspections, registrations, certifications, insurance, vehicle coverage, workers’ compensation, and tax registrations.

Honor confirmed Bookings, arrive or make items available on time, communicate material changes promptly, and provide the quality and quantity promised.

Comply with anti-discrimination, accessibility, consumer-protection, advertising, safety, labor, tax, and other applicable laws.

Use booking and user information only to fulfill the transaction, provide support, comply with law, and exercise legal rights—not for unrelated marketing or data resale without valid consent.

Cooperate in good faith with customer-support, refund, chargeback, damage, safety, and dispute investigations and preserve relevant evidence.

Verification badges: A “Verified Vendor” or similar badge indicates completion of specified onboarding or verification steps at a point in time. It is not an endorsement, guarantee, certification of skill, background check, insurance guarantee, or promise of performance.

6. Renter Obligations

Each Renter represents, warrants, and agrees that it will:

Provide accurate event, venue, delivery, contact, and intended-use information and disclose material conditions that affect safety, access, setup, delivery, or suitability.

Review the Listing and Transaction Terms before booking, ask questions when needed, and ensure the items and services are suitable for the venue, guest count, weather, power, load, access, surface, and intended use.

Obtain venue approval, permits, utility access, parking or loading authorization, and other permissions that are the Renter’s responsibility.

Provide safe and timely access for delivery, installation, inspection, pickup, and removal and ensure an authorized adult is present when required.

Use equipment only as permitted, follow instructions and capacity limits, provide appropriate adult supervision, protect items from theft, misuse, weather, and damage, and not alter, repair, move, subrent, or transfer items without authorization.

Pay all amounts due, including agreed rental charges, fees, taxes, extensions, late fees, cleaning fees, replacement costs, damage amounts, delivery charges, and other authorized charges.

Return items on time and in the required condition and promptly report accidents, injuries, malfunctions, loss, theft, or damage.

Treat Vendors and personnel respectfully and comply with applicable law and the venue’s rules.

7. Listings, Booking Requests, and Transaction Terms

7.1 Listings and availability

A Listing is an invitation to request or book, not a guarantee of availability. Unless the Service expressly supports instant confirmation for a Listing, a Booking becomes binding only when the Vendor accepts or otherwise confirms it through the Service and any required payment authorization succeeds.

7.2 Transaction Terms

The Listing and checkout flow may include Transaction Terms. The Renter and Vendor are responsible for reviewing and complying with them. If Transaction Terms conflict with these Terms, these Terms control PartyShare’s rights and platform use, while the more specific Transaction Terms generally control the commercial details between the Renter and Vendor to the extent lawful.

7.3 Changes and substitutions

A Vendor may not make a material substitution or reduce quantity, quality, capacity, functionality, or service without the Renter’s informed agreement. Changes should be documented through PartyShare messaging. PartyShare may require repricing, a partial refund, cancellation, or other remedy when the delivered item or service materially differs from the confirmed Booking.

7.4 Separate agreements and waivers

A Vendor may require a reasonable rental agreement, safety acknowledgment, waiver, or venue form that is disclosed before booking or promptly after acceptance. Separate terms may not contradict these Terms, impose undisclosed charges, waive non-waivable legal rights, or shift PartyShare’s obligations. PartyShare is not a party to a separate agreement between users.

8. Fees, Payments, Payouts, Taxes, and Deposits

8.1 Marketplace and service fees

PartyShare may charge Renters, Vendors, or both service fees, commissions, payment-processing fees, subscriptions, listing fees, advertising fees, or other charges. Applicable fees will be disclosed in the Service, at checkout, in a Vendor plan, or in a separate written agreement. Except as required by law or expressly stated, PartyShare fees are nonrefundable once earned.

8.2 Payment processing

Payments are processed through Stripe or another authorized payment provider. By using payment features, you agree to the provider’s applicable terms and authorize PartyShare and the provider to charge, hold, capture, refund, reverse, or otherwise process amounts consistent with the Booking, these Terms, and applicable law. PartyShare may place authorization holds or delay payment where reasonably necessary for fraud, disputes, chargebacks, compliance, or risk management.

8.3 Vendor payouts

Vendor payouts are subject to successful completion of payment onboarding, provider rules, reserves, chargebacks, refunds, disputes, fraud reviews, and any payout schedule shown in the Service. PartyShare may offset amounts a Vendor owes against future payouts to the extent permitted by law. Payout timing is an estimate and may be affected by banks, payment networks, weekends, holidays, or compliance reviews.

8.4 Taxes

Users are responsible for determining and satisfying their tax obligations, including income, sales, use, rental, personal property, local admissions, and other taxes. PartyShare may calculate, collect, report, withhold, or remit taxes where required or enabled, and may request tax information. Any tax calculation shown may not cover every obligation.

8.5 Security deposits and payment holds

A Listing may require a refundable security deposit or payment-method authorization. The amount, timing, claim procedure, and release conditions must be disclosed. A payment hold is not necessarily a completed charge. PartyShare or the payment provider may release, capture, or adjust the hold based on the disclosed terms, evidence, legal requirements, and payment-network rules.

8.6 Chargebacks and payment disputes

Users must first attempt to resolve a transaction issue through PartyShare support before initiating an improper chargeback. A chargeback does not automatically determine the merits of a dispute. Users must provide truthful information to payment providers and remain responsible for amounts validly owed, chargeback fees, collection costs, or losses caused by fraudulent or abusive disputes, to the extent permitted by law.

9. Cancellations, Refunds, Changes, and Force Majeure

9.1 Listing-specific cancellation policies

Each Booking is subject to the cancellation and refund policy displayed in the Listing or checkout flow. A user who cancels authorizes PartyShare to process the resulting refund, credit, fee, or payout adjustment. Where the policy is silent, PartyShare may apply reasonable marketplace rules based on timing, work performed, nonrecoverable costs, rebooking ability, user conduct, and applicable law.

9.2 Vendor cancellation or failure to perform

A Vendor should cancel only for legitimate reasons and must notify the Renter promptly. PartyShare may require a refund, assist with alternatives, withhold or reverse payout, charge reasonable costs, reduce visibility, suspend the Listing, or take other action. PartyShare does not guarantee a replacement Vendor or compensation beyond amounts required by law or expressly offered.

9.3 Renter cancellation, no-show, or access failure

If a Renter cancels, fails to provide access, is unavailable for delivery or pickup, lacks venue authorization, or otherwise prevents fulfillment, the applicable cancellation policy and documented Vendor costs may apply. Additional delivery attempts, waiting time, storage, restocking, or retrieval may be charged if disclosed or reasonably incurred and permitted by law.

9.4 Weather and force majeure

Weather risk is governed by the Listing and any stated weather policy. Neither PartyShare nor a user is liable for delay or failure caused by events beyond reasonable control, such as severe weather, natural disaster, fire, epidemic, government action, utility failure, transportation disruption, civil unrest, labor interruption, or venue closure. The affected user must notify the other promptly and use reasonable efforts to mitigate. Refunds remain subject to the applicable policy and non-waivable law.

10. Delivery, Pickup, Setup, Safety, and Permits

10.1 Delivery and pickup

Delivery or pickup may be performed by the Vendor, the Renter, or a third-party logistics provider. The responsible parties must confirm timing, access, loading conditions, stairs, elevators, parking, tolls, distance, labor, and site restrictions. Third-party delivery services are independent and may have separate terms. PartyShare is not responsible for their acts, omissions, delays, or losses.

10.2 Setup and installation

Items requiring specialized setup—including tents, structures, staging, rigging, power distribution, generators, lighting, inflatables, cooking equipment, propane, climate control, flooring, and accessibility equipment—must be installed and operated by qualified persons in accordance with law, permits, inspections, engineering requirements, manufacturer instructions, and venue rules.

10.3 Site conditions and utilities

The Renter must disclose and provide safe site conditions, including adequate access, stable ground, ceiling heights, load limits, power, water, drainage, weather protection, clearances, and underground or overhead hazard information. Vendors must independently assess site suitability within their professional responsibility and stop work when conditions are unsafe.

10.4 Permits and regulatory compliance

The Transaction Terms should identify who obtains permits, inspections, fire approvals, health permits, alcohol-related permissions, road or sidewalk occupancy approvals, and other authorizations. Unless clearly assigned otherwise, each user remains responsible for obligations applicable to its own business, personnel, property, and conduct.

11. Damage, Loss, Claims, Waivers, and Insurance

11.1 Responsibility for damage and loss

The Renter is generally responsible for loss, theft, excessive cleaning, late return, misuse, unauthorized alteration, and damage occurring while rented items are in the Renter’s possession or control, excluding ordinary wear and tear and damage caused by the Vendor’s defect, negligence, or breach. Responsibility may be allocated differently in disclosed Transaction Terms or applicable law.

11.2 Claims procedure

A user asserting a claim must provide timely notice and reasonable evidence, which may include before-and-after photographs, inspection records, invoices, repair estimates, replacement cost, police reports, communications, delivery records, and proof of ownership. PartyShare may request additional information, facilitate communication, and process an authorized charge, deposit claim, refund, or payout adjustment. PartyShare is not a court, insurer, appraiser, or guarantor and may decline to decide complex claims.

11.3 Damage waivers

If a damage waiver or protection product is offered, it is subject to separate terms, exclusions, limits, deductibles, and claim procedures. A damage waiver is not insurance unless expressly stated and does not cover excluded conduct such as intentional damage, theft, unauthorized use, prohibited relocation, or failure to follow instructions.

11.4 Insurance

PartyShare does not provide insurance for Vendors, Renters, equipment, vehicles, venues, workers, guests, or events. Vendors are responsible for maintaining commercially reasonable and legally required insurance appropriate to their activities, which may include general liability, property/inland marine, commercial auto, workers’ compensation, professional liability, and liquor liability where applicable. Renters are responsible for determining whether event, venue, homeowner, renter, or other insurance is appropriate.

12. Communications and Off-Platform Transactions

12.1 Platform communications

Users should use PartyShare messaging for booking-related communications so there is a reliable transaction record. PartyShare may review or preserve messages for support, fraud prevention, disputes, safety, legal compliance, and enforcement as described in the Privacy Policy.

12.2 No circumvention

To protect the marketplace and compensate PartyShare for introductions and services, a Vendor and Renter introduced through PartyShare may not knowingly move a current or prospective transaction off-platform to avoid fees, payment protections, records, or marketplace rules. This restriction applies during the active relationship and for 12 months after the most recent introduction, inquiry, message, quote, or Booking between those users through PartyShare, unless PartyShare gives written permission.

Prohibited circumvention includes requesting or accepting off-platform payment, directing a user to a duplicate external listing or booking page, misrepresenting availability to transact elsewhere, or using contact information obtained through PartyShare for an unrecorded transaction. PartyShare may collect the fees that would have been due, suspend accounts or Listings, withhold payouts to the extent permitted, and pursue other remedies. This section does not prevent lawful emergency communication, post-booking logistics, or relationships that clearly predated the PartyShare introduction and can be documented.

12.3 Electronic communications

You consent to receive agreements, disclosures, notices, receipts, booking communications, and records electronically. Transactional communications are part of the Service and may be sent by email, SMS, push notification, or in-platform message. Marketing communications remain subject to applicable consent and opt-out rights.

13. Reviews, Verification, and Trust Features

13.1 Reviews and ratings

Reviews must be based on genuine experiences, relevant, accurate to the reviewer’s honest belief, and free from threats, extortion, discrimination, confidential information, or unlawful content. Users may not buy, sell, fabricate, manipulate, condition refunds on, or retaliate over reviews. PartyShare may remove, limit, label, or decline to publish reviews that violate these Terms or appear unreliable.

13.2 Verification and background information

PartyShare may use identity, business, payment, document, phone, email, or other verification methods. Verification has limits and may rely on third parties or user-submitted information. PartyShare does not guarantee a user’s identity, qualifications, licensing, insurance, criminal history, financial condition, equipment condition, or future behavior. Users must exercise independent judgment and appropriate diligence.

14. User Content and Intellectual Property

14.1 Ownership

You retain ownership of User Content you submit. You represent that you own or have all rights needed to submit it and that it does not infringe intellectual property, privacy, publicity, confidentiality, or other rights.

14.2 License to PartyShare

You grant PartyShare a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, adapt for formatting, publish, display, distribute, and use User Content as reasonably necessary to operate, secure, improve, market, and promote the Service and the relevant Listing, profile, review, or event. This license ends when content is deleted, except for copies already shared, legal or backup retention, and content incorporated into completed transaction records.

14.3 PartyShare materials

The Service, software, design, branding, databases, compilations, text, graphics, and other PartyShare materials are owned by PartyShare or its licensors and protected by law. Subject to these Terms, PartyShare grants you a limited, revocable, non-exclusive, non-transferable license to use the Service for its intended purpose. No other rights are granted.

14.4 Copyright and rights complaints

To report allegedly infringing content, email contact@partyshare.org with your contact information; identification of the protected work; identification and location of the challenged material; a good-faith statement; a statement under penalty of perjury that the notice is accurate and you are authorized to act; and your physical or electronic signature. PartyShare may remove content and terminate repeat infringers where appropriate.

15. DMV Events Directory and Submissions

15.1 Informational directory

DMV Events is an informational directory of public events in Washington, D.C., Maryland, and Northern Virginia. Information may come from event organizers, community submissions, public websites, government or institutional calendars, licensed feeds, APIs, and other publicly available sources. PartyShare does not organize, sponsor, endorse, or guarantee an event unless expressly stated.

15.2 Accuracy and confirmation

Event dates, times, prices, availability, age limits, accessibility, cancellation, location, and other details may change or be inaccurate. Users must confirm material details directly with the organizer before attending, purchasing, traveling, or relying on an event listing. PartyShare is not responsible for event cancellation, venue conditions, organizer conduct, ticketing, travel costs, or other losses.

15.3 Submission rights and corrections

A person submitting an event represents that the information is accurate and authorized for publication and grants PartyShare the license described in Section 14. PartyShare may edit formatting, categorize, decline, remove, or correct submissions. Organizers and rights holders may request correction or removal by contacting PartyShare and providing reasonable verification.

16. Prohibited Conduct and Restricted Listings

You may not use the Service to:

Violate law, court order, sanctions, permit requirements, venue rules, or the rights of others.

Offer stolen, counterfeit, recalled, unlawfully modified, unsafe, defective, or unlicensed items or services.

Offer weapons, explosives, illegal drugs, hazardous materials, regulated goods, or alcohol sales or service without all legally required licenses and PartyShare approval.

Misrepresent identity, affiliation, credentials, insurance, ownership, condition, availability, pricing, reviews, event information, or material transaction facts.

Discriminate unlawfully, harass, threaten, exploit, stalk, defraud, or endanger another person.

Send spam, scrape personal data, harvest contacts, use automated means without permission, reverse engineer, interfere with security, introduce malware, or overload the Service.

Manipulate search, reviews, prices, availability, fees, referrals, credits, promotions, or account limits.

Use another user’s information for unrelated marketing, data brokerage, or purposes outside the transaction without lawful consent.

Circumvent the Service as prohibited by Section 12.

Publish content that infringes rights, exposes sensitive information, is obscene or defamatory, or is otherwise unlawful or materially harmful.

PartyShare may create or update category-specific rules and may remove any Listing or content that presents legal, safety, fraud, reputational, or operational risk, even if not expressly listed above.

17. Third-Party Services

The Service may depend on or link to third-party services, including Sharetribe, Stripe, Mailchimp, analytics, maps, social sign-in, delivery or logistics providers, venue or ticketing sites, and other tools. Your use of a third party may be subject to its terms and privacy policy. PartyShare does not control and is not responsible for independent third-party services, availability, acts, omissions, content, or security.

18. Suspension and Termination

18.1 By you

You may stop using the Service and request account closure. Closing an account does not cancel outstanding Bookings, payment obligations, claims, investigations, or provisions that by their nature survive termination.

18.2 By PartyShare

PartyShare may limit, suspend, or terminate access; remove Listings or content; delay or cancel transactions; hold or adjust payouts; or take other reasonable action if we believe you violated these Terms, created risk or liability, engaged in fraud or abuse, failed verification, accumulated unresolved complaints, or if action is necessary for security, legal, payment-provider, or operational reasons. Where appropriate, we may provide notice and an opportunity to respond, but immediate action may be necessary.

18.3 Effect of termination

Upon termination, the license to use the Service ends. PartyShare may retain information as described in the Privacy Policy. Accrued rights, payment obligations, releases, disclaimers, limitations, indemnities, dispute provisions, intellectual-property provisions, and other terms intended to survive will remain effective.

19. Disclaimers and Release

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” PARTYSHARE DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AVAILABILITY, SECURITY, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

PARTYSHARE DOES NOT WARRANT OR GUARANTEE ANY USER, LISTING, EQUIPMENT, SERVICE, DELIVERY, INSTALLATION, EVENT, REVIEW, VERIFICATION, INSURANCE, PERMIT, PAYMENT, PAYOUT, OR TRANSACTION. USERS ASSUME THE RISKS OF IN-PERSON INTERACTIONS, EVENT OPERATIONS, EQUIPMENT USE, WEATHER, VENUES, DELIVERY, AND TRANSACTIONS WITH INDEPENDENT USERS.

To the maximum extent permitted by law, you release PartyShare and its affiliates, officers, directors, employees, contractors, and agents from claims arising from disputes between users or from third-party events, equipment, services, venues, delivery, or conduct. If you are a California resident, you waive California Civil Code Section 1542 to the extent legally permissible, which concerns unknown claims, and any similar law.

20. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PARTYSHARE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOST PROFITS, REVENUE, DATA, GOODWILL, OR OPPORTUNITY; SUBSTITUTE RENTALS OR SERVICES; EVENT OR TRAVEL COSTS; PERSONAL INJURY OR PROPERTY DAMAGE CAUSED BY A USER OR THIRD PARTY; OR LOSSES ARISING FROM A LISTING, BOOKING, EVENT, DELIVERY, EQUIPMENT, SERVICE, OR THIRD-PARTY PROVIDER, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PARTYSHARE’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF $100 OR THE PARTYSHARE SERVICE FEES YOU PAID TO PARTYSHARE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Amounts paid directly to a Vendor are not PartyShare service fees.

Some jurisdictions do not allow certain exclusions or limitations. In those jurisdictions, the provisions apply only to the maximum extent permitted. Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for PartyShare’s fraud or willful misconduct where applicable.

21. Indemnification

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless PartyShare and its affiliates, officers, directors, employees, contractors, and agents from claims, damages, losses, liabilities, judgments, penalties, costs, and reasonable attorneys’ fees arising from or related to: your User Content; your Listing, equipment, services, event, delivery, installation, venue, personnel, or transaction; your breach of these Terms or Transaction Terms; your violation of law or third-party rights; taxes or employment obligations for which you are responsible; or your negligence, fraud, willful misconduct, or misuse of the Service. PartyShare may control the defense of a matter at your expense, and you may not settle a claim imposing obligations on PartyShare without written consent.

22. Dispute Resolution, Arbitration, and Class Waiver

22.1 Informal resolution first

Before filing a claim against PartyShare, you must send a written notice to contact@partyshare.org describing your name and account, the facts, the legal basis, the requested relief, and relevant documents. The parties will attempt in good faith to resolve the dispute for at least 30 days. This requirement does not prevent a party from seeking urgent injunctive relief or filing in small claims court when eligible.

22.2 Agreement to arbitrate

Except for disputes excluded below or where prohibited by law, you and PartyShare agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the relationship between you and PartyShare will be resolved by binding individual arbitration, not in court. The arbitrator will decide issues of arbitrability and enforceability, except a court may decide the enforceability of the class-action waiver.

22.3 Arbitration rules and location

Arbitration will be administered by the American Arbitration Association (AAA) under its applicable Consumer Arbitration Rules or Commercial Arbitration Rules, depending on the nature of the dispute, as modified by these Terms. Hearings may occur by video, telephone, document submission, or in Montgomery County, Maryland, unless the parties agree otherwise or applicable rules require another location. The Federal Arbitration Act governs the arbitration agreement.

22.4 Fees

Payment of arbitration fees will be governed by AAA rules and applicable law. PartyShare will not seek attorneys’ fees from an individual consumer in arbitration unless the arbitrator determines the claim was frivolous or brought for an improper purpose. Each party otherwise bears its own attorneys’ fees unless a statute or contract authorizes recovery.

22.5 Exceptions

Either party may bring an eligible individual claim in small claims court. PartyShare may seek injunctive or equitable relief in court for intellectual-property infringement, unauthorized access, security abuse, fraud, circumvention, or misuse of the Service. Government agencies may enforce applicable law.

22.6 No class or representative actions

YOU AND PARTYSHARE AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may award relief only to the individual party and only as necessary to resolve that party’s claim.

22.7 Batch or mass filings

If 25 or more substantially similar arbitration demands are filed against PartyShare by or with coordinated counsel, the parties will meet and confer regarding an efficient staged process. The arbitration administrator may group procedural administration, but each claim remains individual unless all parties agree otherwise. Limitations periods are tolled during any required staged process.

22.8 Thirty-day arbitration opt-out

You may opt out of Sections 22.2 through 22.7 by emailing contact@partyshare.org within 30 days after first accepting these Terms. Your notice must state your full name, account email, mailing address, and an unambiguous statement that you opt out of the PartyShare arbitration agreement. Opting out will not affect other Terms. An opt-out submitted after 30 days is ineffective unless law requires otherwise.

22.9 Jury-trial waiver

For any dispute that proceeds in court, you and PartyShare waive the right to a jury trial to the maximum extent permitted by law.

23. Governing Law and General Terms

23.1 Governing law and forum

These Terms and non-arbitrable disputes are governed by the laws of the State of Maryland, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs Section 22. Subject to Section 22 and applicable consumer law, exclusive jurisdiction and venue lie in the state or federal courts serving Montgomery County, Maryland.

23.2 Entire agreement and order of precedence

These Terms, the Privacy Policy, applicable marketplace policies, and any separate written agreement with PartyShare are the entire agreement between you and PartyShare concerning the Service. Transaction Terms and user-to-user agreements govern the underlying Booking between users but do not modify PartyShare’s rights unless PartyShare agrees in writing.

23.3 Assignment

You may not assign or transfer these Terms without PartyShare’s written consent. PartyShare may assign them in connection with an affiliate, financing, merger, acquisition, reorganization, sale of assets, or by operation of law.

23.4 Severability and waiver

If a provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions remain effective, except as specifically provided for the class-action waiver. A failure to enforce a provision is not a waiver.

23.5 No third-party beneficiaries

Except for indemnified and released parties, these Terms do not create third-party beneficiary rights.

23.6 Headings and interpretation

Headings are for convenience. “Including” means “including without limitation.” Electronic records and copies are admissible to the same extent as originals. If a translated version conflicts with the English version, the English version controls to the extent permitted by law.

24. Changes to These Terms

PartyShare may update these Terms to reflect changes in the Service, law, risk, or business practices. We will post the updated Terms and revise the effective date. For material changes, we may provide additional notice and, where required, request renewed acceptance. Changes do not retroactively alter a completed Booking unless required by law or agreed by the affected parties. Continued use after the effective date constitutes acceptance, except where applicable law requires another method.

25. Contact Information

Legal and support notices: Email contact@partyshare.org or write to Party Share, 11021 Picasso Lane, Potomac, Maryland 20854, United States. Use “Arbitration Opt-Out,” “Copyright Notice,” “Privacy Request,” or “DMV Events Correction” as the subject line, as applicable.