Pickup, Delivery & Delivery-Fee Guide

Why this matters

Fulfillment confusion can turn an otherwise correct booking into a failed event-day handoff. The listing should tell the renter what choices are available before commitment.

Step by step

1. 1

   Choose what you can reliably fulfill

   Offer pickup, delivery, or both only when you can execute the option consistently for the listing.

2. 2

   Configure the PartyShare fulfillment controls

   Use the Fulfillment step and any supported charge, location, or service controls present in your account.

3. 3

   Make delivery eligibility understandable

   If the renter needs to know service area, access, minimum requirements, or timing constraints, communicate them through the supported PartyShare fields and messages.

4. 4

   Price the option clearly

   Use the charge model PartyShare supports. Avoid conflicting delivery prices in description, messages, and fulfillment settings.

5. 5

   Ask about difficult access early

   Stairs, elevators, loading docks, narrow doors, long carries, restricted parking, or venue windows can change the handoff plan. Clarify them before event day.

6. 6

   Review the live listing

   Open the published page and confirm the renter can see the fulfillment choices and related charges.

Correct vs. avoid

Completion checklist

• I offer only fulfillment methods I can execute.
• Fulfillment settings are complete.
• Charges shown on the listing are accurate.
• Pickup location or delivery instructions are appropriate for the workflow.
• I know what access conditions I need to ask about.
• The renter-facing listing clearly shows the available fulfillment options.

Common mistakes

• Offering delivery everywhere without a workable operating area.
• Putting one delivery price in the description and another in the structured option.
• Ignoring stairs, elevators, loading, or venue time windows.
• Promising an exact arrival time when the actual workflow only supports a window.
• Using custom off-platform terms when PartyShare provides a structured field.

Frequently asked questions

Choose a delivery model PartyShare can actually support

The launch blueprint recommends the models below, but public vendor instructions should only teach a model that is clearly implemented in the current PartyShare account. If a model is not available, do not recreate it through ambiguous free-form text.

1. Pickup only - no vendor delivery offered.
2. Fixed delivery charge - one clear fee for an eligible order/service area.
3. Base charge plus mileage - only when the system can calculate or clearly present it.
4. Zone-based charge - defined service areas with known prices.
5. Percentage-based delivery - only where legally and operationally appropriate and supported.
6. Custom quote - useful for complex delivery, setup, or large orders when the current workflow supports a quote.

What the renter should understand before committing

• Whether pickup, delivery, or both are offered.
• Whether the event location is eligible.
• The delivery fee or how it will be determined.
• Any minimum order that actually applies.
• Setup or teardown cost when applicable.
• Stairs, elevators, loading docks, parking, long carries, gates, or other access conditions that can affect fulfillment.
• Whether the delivery window is exact or estimated.

Use the current PartyShare fulfillment fields for the structured information, then use Messages for order-specific access details that cannot reasonably be known at listing creation.

Completion checklist

• Pickup/delivery options match what can be fulfilled.
• Service eligibility is understandable.
• Delivery fee or calculation method is clear.
• Minimum order is disclosed only if it applies and is supported.
• Setup/teardown cost is disclosed when applicable.
• Stairs/elevator/loading/access conditions are addressed.
• Delivery window is described as exact or estimated.
• No unsupported delivery pricing is hidden in free-form text.